Welcome to Zaylo Essential. By accessing or making a purchase from our website, you agree to comply with the Terms and Conditions outlined below. Please read them carefully before using our store or placing an order.
1. Company Information
Store Name: Zaylo Essential
Email: info.zayloessential@gmail.com
Contact Number: 0308-9233091
Operating Country: Pakistan
2. General Conditions
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By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
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We reserve the right to refuse service to anyone for any reason at any time.
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Product prices, availability, and descriptions may change without prior notice.
3. Products & Descriptions
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We strive to provide accurate product images, specifications, and details.
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Colors, design, or appearance may vary slightly due to screen settings or manufacturing differences.
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Zaylo Essential is not responsible for typographical errors or inaccuracies.
4. Orders & Payment
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All orders placed through our website are subject to acceptance and availability.
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We accept payments via Cash on Delivery (COD) and other methods listed at checkout.
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Providing incorrect contact or shipping information may delay or cancel your order.
5. Shipping & Delivery
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Deliveries are handled through trusted courier partners within Pakistan.
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Standard delivery times are 2–7 working days, depending on your location.
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Shipping charges, if applicable, will be shown at checkout.
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Zaylo Essential is not responsible for courier delays, lost parcels caused by courier services, or unforeseen logistic issues.
6. Returns, Refunds & Exchanges
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Returns or exchanges are accepted only if the product is damaged, defective, or incorrect at the time of delivery.
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Customers must report issues within 24–48 hours of receiving the product, along with unboxing pictures or videos as proof.
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Returned items must be unused, undamaged, and in original packaging.
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Refunds (if applicable) are processed according to our refund policy and may take 5–10 working days.
7. Cancellation Policy
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Orders can be canceled before they are shipped.
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Once an order is dispatched, it cannot be canceled.
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Zaylo Essential reserves the right to cancel any order due to stock issues, inaccurate information, or suspected fraudulent activity.
8. Privacy & Data Protection
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We respect your privacy. Any information you provide (name, phone, email, address) is used only for order processing, delivery, and customer service.
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We do not sell, share, or trade customer information with third parties except trusted courier partners.
9. Intellectual Property
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All content on our website, including images, text, logos, and designs, is the property of Zaylo Essential.
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Unauthorized copying, distribution, or commercial use is strictly prohibited.
10. Limitation of Liability
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Zaylo Essential is not liable for any direct or indirect damages resulting from the use of our products or website.
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Our responsibility is limited to the value of the purchased product only.
11. Governing Law
These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be resolved through local courts.
12. Contact Us
For any queries or support, feel free to contact us:
📧 info.zayloessential@gmail.com
📞 0308-9233091