At Zaylo Essential, we aim to deliver your orders quickly and safely across Pakistan. Please review our shipping policy to understand how orders are processed and delivered.
1. Delivery Coverage
We offer delivery all over Pakistan, including major cities and remote areas through trusted courier partners such as Leopards, TCS, and M&P.
2. Processing Time
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Orders are processed within 24–48 hours after confirmation.
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Orders placed on weekends or public holidays are processed on the next working day.
3. Delivery Time
Estimated delivery time after dispatch:
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Major Cities: 2–4 working days
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Other Cities & Remote Areas: 4–7 working days
Note: Delivery times may vary due to weather conditions, courier delays, or unforeseen situations.
4. Shipping Charges
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Shipping fees (if any) will be displayed at checkout before placing the order.
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Free shipping may be available on selected products or during promotional offers.
5. Order Confirmation
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Once you place an order, our team will contact you via call or SMS for confirmation.
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Orders without confirmation may be delayed or canceled.
6. Cash on Delivery (COD)
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COD is available nationwide.
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Please ensure that someone is available to receive and pay for the order at the delivery address.
7. Incorrect or Incomplete Address
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The customer is responsible for providing accurate shipping details.
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Orders with incorrect or incomplete addresses may be delayed or returned to us.
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Additional charges may apply for re-delivery.
8. Order Tracking
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Once your order is dispatched, you may receive a tracking number (if available) to check delivery status with the courier partner.
9. Damaged or Lost Packages
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If your parcel arrives damaged or is missing items, please report it to us within 24–48 hours with pictures or unboxing videos.
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Zaylo Essential is not responsible for delays or losses caused by courier services but will assist in resolving the issue.
10. Contact Us
For questions about shipping or order status, contact us:
📧 info.zayloessential@gmail.com
📞 0308-9233091